Tag: thank you
2 posts
Show Gratitude
30 July 2014
This is a post from my My 20-day Zappos + Buffer Values Challenge "Show Gratitude" This value is distinct, and yet very complimentary to yesterday's value. It took me until my late teens to realise many of the things I am grateful for, when after a series of turbulent times, the stars aligned for a moment, […]
Would you thank an awesome customer-droid?
Would you thank an awesome customer-droid?
10 May 2013
It's easy to write arsey letters of complaint (or moan about it on social media) when people get stuff wrong – but there's loads of humans whom we deal with everyday, who are a pleasure to work with but rarely get credit for it. Over the last few years, I've been trying to pass on […]
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